Terms & Conditions
Welcome to VSP BILL PAY. By accessing or using our website and services,
you agree to comply with and be legally bound by the following Terms and Conditions.
Please read them carefully before using our prepaid recharge, SIM card, or bill payment services.
-
Service Usage Agreement: By using VSP BILL PAY, you confirm that you are at least 18 years old and legally capable of entering into binding agreements.
-
Platform Purpose: VSP BILL PAY provides prepaid mobile recharges, postpaid bill payments, SIM card services, and international top-up solutions.
-
Account Responsibility: Users are responsible for maintaining the confidentiality of their account details and all activities performed under their account.
-
Accurate Information: You must provide correct and complete information during transactions. Any incorrect details may result in transaction failure.
-
Payment Authorization: By submitting payment details, you authorize VSP BILL PAY to process transactions through secure third-party payment gateways.
-
Transaction Confirmation: Recharge or bill payment completion is subject to confirmation from mobile carriers and service providers.
-
No Guarantee of Instant Processing: While most transactions are instant, delays may occur due to network issues, carrier downtime, or verification checks.
-
Non-Refundable Transactions: All successful recharges and bill payments are final and non-refundable unless explicitly stated in our Refund Policy.
-
Failed Transactions: If a payment is deducted but service is not delivered, users must contact support with proof for investigation.
-
Fraud Prevention: We reserve the right to suspend or cancel transactions that appear suspicious, fraudulent, or unauthorized.
-
Carrier Limitations: VSP BILL PAY is not responsible for service limitations, restrictions, or policy changes made by telecom providers.
-
SIM Card Services: SIM card purchases and activations are subject to carrier terms and identity verification requirements.
-
International Top-Up Rules: International recharge availability depends on the recipient’s country, operator, and applicable regulations.
-
Pricing & Fees: Service charges, convenience fees, and taxes may apply. All displayed prices are subject to change without notice.
-
Prohibited Activities: Users may not use this platform for illegal purposes, money laundering, fraudulent payments, or unauthorized activities.
-
Service Interruptions: We are not liable for temporary downtime caused by maintenance, technical errors, or third-party service disruptions.
-
Limitation of Liability: VSP BILL PAY shall not be held responsible for indirect losses, service delays, or damages arising from platform usage.
-
Security & Encryption: We implement strict security measures, but users must also ensure safe usage of devices and internet connections.
-
User Conduct: Abusive behavior, false claims, or misuse of customer support services may lead to account suspension.
-
Termination Rights: We reserve the right to terminate or restrict access to any user violating these Terms.
-
Policy Updates: Terms & Conditions may be updated anytime. Continued use of the platform means you accept the revised terms.
-
Governing Law: These Terms are governed by applicable laws and regulations of the jurisdiction where VSP BILL PAY operates.
-
Contact Support: For questions regarding these Terms, you may contact our customer service team through the Contact page.
By continuing to use VSP BILL PAY, you acknowledge that you have read, understood,
and agreed to these Terms & Conditions.
