Loading...
Now Introducing Bill Payment Service. Click here for more details

Privacy Policy



Privacy Policy

At VSP BILL PAY, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you access our website and services.

  1. Information We Collect: We may collect personal details such as name, email address, phone number, billing details, and transaction information when you use our services.
  2. Usage Data: We may automatically collect technical information such as IP address, browser type, device information, and website activity logs.
  3. Purpose of Data Collection: Information is collected strictly to provide prepaid recharges, postpaid bill payments, SIM card services, and customer support.
  4. Payment Security: All payments are processed through secure third-party gateways. VSP BILL PAY does not store full credit/debit card details.
  5. Confidentiality: Your personal information is kept confidential and is only accessed by authorized personnel when required.
  6. Data Usage: We use your information to complete transactions, verify identity, prevent fraud, and improve service quality.
  7. Fraud Prevention: We may monitor transactions to detect suspicious activity and ensure platform security.
  8. Third-Party Sharing: We do not sell or rent your personal information. Data is only shared with service providers, telecom operators, or payment processors as necessary for transaction completion.
  9. Legal Compliance: We may disclose personal data if required by law, government authorities, or regulatory obligations.
  10. Cookies Policy: Our website may use cookies to enhance user experience, track preferences, and improve website performance.
  11. User Responsibility: Users are responsible for keeping their login credentials private. Sharing account details may result in unauthorized access.
  12. Data Retention: We retain personal and transaction data only as long as necessary for business operations, legal compliance, and dispute resolution.
  13. International Transactions: For international top-ups, data may be shared with global telecom partners to ensure service delivery.
  14. Service Providers: Trusted third parties assisting in hosting, analytics, or customer support must comply with strict confidentiality obligations.
  15. Data Protection Measures: We use encryption, secure servers, firewalls, and access controls to safeguard user information.
  16. No Guarantee of Absolute Security: While we implement strong protections, no online system is 100% secure. Users acknowledge risks of internet transmission.
  17. User Rights: You may request access, correction, or deletion of your personal data, subject to legal and operational requirements.
  18. Children’s Privacy: Our services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors.
  19. Marketing Communication: Users may receive service updates or offers, but you can opt out anytime through email settings.
  20. Policy Updates: This Privacy Policy may be updated periodically. Continued use of the website means you accept the revised policy.
  21. Third-Party Links: Our website may contain links to external sites. VSP BILL PAY is not responsible for privacy practices of third-party websites.
  22. Contact Information: For privacy concerns or data requests, users may contact our support team through the Contact page.

By using VSP BILL PAY, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.